Privacy Policy & Terms of Use

Contact & estimate forms. When you request an estimate or contact us, we collect the details you submit — name, email, phone number, and information about your property or project.

Chat assistant. When you use the chat on this site, we store your messages, the assistant's replies, a random session identifier saved in your browser, and your browser's user-agent string.

Usage analytics. We collect anonymous usage events (pages viewed, buttons clicked) to understand how the site is used.

The chat on this site is powered by artificial intelligence — you are not messaging a live person. Conversations are recorded and stored by NW Home Remodel and processed by our service providers in order to generate answers and improve the service.

Please do not share sensitive personal information in the chat. Answers are informational, may be imprecise, and are not binding — always confirm scope, pricing, and permit requirements with our team directly.

We use the information above to respond to your inquiries, prepare estimates, schedule consultations, and improve our website and services. We do not sell your personal information.

We share information only with service providers that operate this site on our behalf — hosting, AI processing, and email delivery — and only as needed to provide those services.

We keep records only as long as needed for the purposes above. To request a copy of your data or ask us to delete it, email info@nwhomeremodel.com.

Content on this site — including pricing ranges, timelines, and permit information — is general information for the Puget Sound region, not professional, legal, or financial advice. Figures are estimates and become binding only in a signed written contract with NW Home Remodel.

The site and chat assistant are provided "as is" without warranties of any kind. By using this site you agree to these terms.